What is the purpose of a Process Map?

A Process Map serves a critical function in visualizing the steps involved in a particular process. Its primary purpose is to depict activities and tasks clearly, allowing stakeholders to understand how a process operates from start to finish. By outlining each step, a Process Map helps identify areas for improvement, streamline workflows, and eliminate inefficiencies. This visual representation enables teams to analyze processes systematically, fostering better communication and collaboration among team members.

The other options do not align with the core purpose of a Process Map. While financial performance, company hierarchy, and customer feedback are important aspects of a business, they are not the primary focus of Process Mapping. Understanding the sequence and interaction of tasks within a process is the essence of what a Process Map provides, making it a vital tool in Lean Six Sigma practices.