What does SIPOC stand for in process mapping?

SIPOC is a tool used in process mapping to provide a high-level overview of a process. The acronym stands for Supplier, Inputs, Process, Outputs, and Customer.

Understanding each component is essential:

• Supplier refers to the entity or entities that provide the necessary inputs for the process. Identifying suppliers helps to clarify where the process starts.

• Inputs are the resources, information, or materials required to execute the process. This includes anything that is transformed or consumed during the process.

• Process outlines the steps or activities that are taken to transform the inputs into outputs. It describes how the work is done.

• Outputs are the final products, services, or results generated from the process. These are what are delivered to the customers after the process completion.

• Customer represents the end user or recipient of the outputs. Understanding who the customer is important for ensuring that their needs are met through the process.

This structured approach helps teams visualize and understand a process at a high level, facilitates communication, and identifies areas for improvement. Consequently, the definition of SIPOC as "Supplier, Inputs, Process, Outputs, Customer" captures the essential elements needed for effective process mapping and analysis.