What best describes Quality Circles?

Quality Circles are best described as self-improvement study groups of employees. This concept revolves around a group of employees who come together voluntarily to identify, analyze, and solve work-related problems. The essence of Quality Circles lies in harnessing the knowledge and experience of the employees who are directly involved in a process, allowing them to contribute to improving quality in their work environment.

These groups typically meet regularly to discuss issues, propose solutions, and implement changes, fostering a culture of continuous improvement and teamwork. The empowerment of employees to take initiative and become involved in the decision-making process not only enhances the quality of the output but also increases employee engagement and satisfaction.

In contrast, the other options do not accurately capture the core purpose and function of Quality Circles. Budget planning groups focus on financial allocations, customer feedback teams are oriented around gathering insights from customers rather than internal improvements, and product testing committees are responsible for evaluating product functionality and performance but do not encapsulate the self-improvements driven by employee participation.