What aspect of quality is emphasized by Joseph M. Juran's philosophy?

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Joseph M. Juran's philosophy places a strong emphasis on "freedom from deficiencies," which is fundamental to his approach to quality management. This concept refers to ensuring that products or services are free from defects and are able to meet customer expectations consistently. Juran viewed quality as a critical component of a successful organization and stressed the importance of planning for quality, controlling processes, and improving them over time.

His focus on freedom from deficiencies implies a rigorous approach to quality assurance that seeks to eliminate errors and variations in both processes and outcomes. This approach includes understanding customer needs and delivering outcomes that fulfill those needs reliably.

The other areas mentioned, such as meeting production quotas, reducing employee turnover, and increasing market value, are important for overall business health but do not encapsulate Juran's core focus on quality. While they can contribute to an organization's success, they do not specifically align with Juran's foundational principles surrounding quality management.

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