What are benchmarks in Lean Six Sigma?

Benchmarks in Lean Six Sigma are defined as performance metrics that are used for comparison against standards. They serve as a point of reference to assess the efficiency and effectiveness of processes. By establishing benchmarks, organizations can identify areas for improvement, track progress over time, and motivate teams to meet or exceed established standards.

Using benchmarks helps organizations to set achievable and realistic performance goals, driving operational excellence. The comparison against established industry standards or internal best practices provides a framework for identifying gaps in performance, enabling continuous improvement in processes and operations.

While other options mention various aspects related to performance metrics or measurements, they do not specifically reflect the role of benchmarks, which is primarily focused on comparison and assessment against predefined standards.